Can I return items from different orders in the same box?Updated 10 days ago

While it might seem simpler to combine items from different orders into one box, our system creates a unique return label for each order, and these labels are how we match returns to your account.

If multiple orders are returned using a single label, the system may only process the refund for the order linked to that label, which could cause delays or issues with refunds for the other items.

To ensure everything is processed correctly and on time, we recommend returning each order using its respective return label. If you have any other questions, feel free to reach out—we’re here to help!