Do I have to pay for my return?Updated 14 hours ago
Our return fees differ depending on your location:
| Region | Return Costs | Return Window |
| United States (Before Feb 20, 2025) | $9.95 handling fee | 30 days from delivery |
| United States (On or After Feb 20, 2025) | $9.95 unless Offset was selected at checkout | 30 days from delivery |
| Rest of the world | n/a | n/a |
United States Returns:
- For orders placed before February 20, 2025, a $9.95 handling fee per order applies to cover the costs of inspecting, testing, repackaging, and restocking returned items.
- For orders placed on or after February 20, 2025, return shipping is covered if you opted for Offset at checkout. If not, an $9.95 return label fee will be deducted from the refund.
International Returns:
At this time, we only offer return services within the United States. We understand this may be disappointing and apologize for any inconvenience.
If you have any questions about your return, feel free to contact our support team here—we’re happy to help! 😊