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How do I make a return?Updated 3 months ago

United States only

Returning Your Order:

Hey there!

We understand that sometimes things just don't work out, but returning your items is as easy as pie with our Return Portal right on our website!

Here's a simple step-by-step guide to make it super easy:

1. First, head over to our Return Portal, linked HERE. It's your first step to resolution!

(An example order is shown below)

2. Enter your Order Number and Zip Code. Your Order Number can be found in your confirmation email and starts with a '#' followed by a series of numbers (e.g., #123456).

(An example order is shown below)

3. Once your order details are up, select the items you'd like to return to us.

(An example order is shown below)

4. Our user-friendly portal will then ask you why you're returning the items. Whether it's because you received the wrong item or it was damaged, we're here to make it right.

(An example order is shown below)

5. Choose between swapping the items for an exchange or simply returning them to us.

(An example order is shown below)

6. As a little bonus, decide if you'd like an "Extra $10 Shop Now Credit" or prefer to "Get $XX." It's entirely up to you!

(An example order is shown below)

7. Once you've made your selections, we'll email you the shipping label for the return. Easy peasy, right?

Just one little thing: please ensure the returns are unused, just as you received them, and in the original packaging. It'll be like they're on a round-trip adventure!

Thanks for understanding and for giving us the opportunity to make this right for you. We appreciate you!"

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