I haven't received my order, what should I do?Updated 3 months ago

After your order leaves our warehouse, we'll promptly email you the tracking information so you can keep an eye on its journey to your doorstep. Please keep in mind that the tracking details will become active once your order is handed to the carrier.

Regrettably, there may be instances of delivery delays beyond our control, such as those caused by carrier issues, severe weather, natural disasters, labor strikes, public holidays, peak shipping seasons, and incorrect delivery information. If you're concerned about a significant delay or suspect your package is lost, and you're unable to resolve it with the carrier, don't hesitate to contact our support team through our Contact Form.

Note: Stay informed about current delays and transit times by checking the statements on the USPS and UPS websites