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My package says delivered, but I didn't received it.Updated 4 months ago

We kindly request your patience for an extra 3 business days beyond the 'delivered' scan, as there might be instances where the carrier mistakenly scanned the delivery too early. If, after this period, your package hasn't arrived, please reach out to us using our Contact Form.

Important: Take a moment to thoroughly check your surroundings for the package. Occasionally, carriers may leave deliveries in concealed spots to ensure they're not easily visible from the street. Additionally, inquire with neighbours or your Apartment Office Manager to confirm if someone else accepted the delivery on your behalf.

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