What is Nolan Interior's return policy?Updated 2 days ago
Ordered something that isn't quite right? Not a problem!
United States Return Policy
For Purchases Made Before February 10, 2025:
At Nolan Interior, we prioritize your satisfaction. If you’re not completely happy with your purchase, you may return it within 30 days of delivery for a refund (minus a $9.95 handling fee per order) or an exchange*. Returns outside this timeframe will not be eligible for a refund, store credit, or exchange.
Once you initiate your return, we’ll provide a digital prepaid USPS label for you to print. If you have any questions, please fill out the form below or visit our Return Portal to complete your return.
*Exchange Policy:
- If the new item costs more than your original purchase, you’ll need to pay the price difference.
- If the new item costs less, we’ll refund the difference.
For Purchases Made On or After February 10, 2025:
- If you selected “Offset” at checkout, your return label fee is covered.
- If you did not select “Offset”, an $9.95 fee will be deducted from your refund.
How to Return Your Item:
- Visit our Return Portal
- Generate your return label and print it.
- Securely attach the label to your package.
- Drop off your package at your nearest carrier location.
- We’ll take care of the rest!
If you need assistance, do contact us here, we are ready to assist you.
Nolan Interior Return Policy:
- 1. Returns must be unused and in the condition you received them. Upon providing receipt of the return, we will issue your approved refund via the original method of payment. Please note that refunds cannot be redirected to other accounts.
- 2. All returned items are thoroughly inspected. Any item(s) returned in a condition deemed unsellable will not be refunded.
- 3. Please ensure to remove all non-Nolan Interior items from your return, as we cannot return these to you and they will be disposed of.
- 4. For full item returns, any free promotional items must be sent back with the other product(s). Otherwise, you will only receive a refund minus the cost of the promotional items at full price.
- 5. For all approved Returns/Exchanges, we'll provide your domestic return shipping label via a prepaid USPS label and ship your new order free of charge.
- 6. Retain a copy of your drop-off receipt for your records. If we can verify that the order was dropped off with a receipt and it's lost with USPS, we'll take responsibility and honour the Return/Exchange.
- 7. Shipping costs from the original order are non-refundable.
- 8. Additional return shipping costs are non-refundable. Returns are only authorised using a Nolan Interior prepaid Return Label. Any outside return labels purchased are non-refundable by Nolan Interior.
- 9. All returns must be from a verified nolaninterior.com order. We don't offer returns on items purchased outside of nolaninterior.com.
- 10. Nolan Interior does not price match with dealers or competitors.
- 11. All return labels provided by Nolan Interior are digital. We're not responsible for providing a physical return label. Some USPS locations accept a QR code that can be used instead of a return label, You can find locations that accept a QR code in place of a label here: USPS Locator
- 12. APO and PPO addresses may require a different return address due to label creation restrictions in restricted access areas.
- 13. Refunds will only be released once the order is delivered to our warehouse.
- 14. Nolan Interior does not price match with prices that fall under promotions, discounts, or special offers. This includes sales events, limited-time deals, or any other promotional pricing.
Non United States:
We regret to inform you that at this time, we are only able to offer return services to customers within the United States. We understand this may be disappointing, and we apologize for any inconvenience this may cause.