Where can I locate my order number?Updated 6 months ago
Your order number is the six-digit number starting with a # found in your Order and Shipping Confirmation emails. You can also locate it on your order's packing slip. If you can't find these records, don't worry! Just shoot us an email at [email protected] using the email address you used to place your order, and we'll send it over!
All Returns & Exchanges* must be processed through our Returns Portal within 30 days of the original purchase. We'll provide a prepaid shipping label to send back your item hassle-free.
*If the product for which you wish to exchange is of a higher price than the original price purchased, then you will be required to top up the balance; If the product for which you wish to exchange is of a lower price than the original price purchased, then you will be refunded.