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These things can happen, and we&apos;re sorry about that!&#xA0;In the event you have received an incorrect item or your order is missing an item, please contact us through our <a href="https://help.nolaninterior.com/en-US/contact">Contact Form</a> and provide the following:<ul><li style="font-size: 16px;">Your order number</li><li style="font-size: 16px;">Which item is incorrect or missing</li><li style="font-size: 16px;">Confirm the state of the package you received</li><li style="font-size: 16px;">Send us a photo:<ul style="font-size: initial;"><li style="font-size: 16px;">If you received an incorrect item - please send a photo of the item you received as well as a picture of the label at the packaging</li><li style="font-size: 16px;">If you are missing an item - please send a photo of how the order arrived with the original packaging</li></ul></li></ul>We&apos;ll do our best to send out a replacement right away!We work hard to ensure that our shipments avoid this kind of issue and we appreciate your patience whilst we get it fixed for you as soon as possible.&#xA0;Please note, if it is a limited edition product we can&apos;t promise a replacement right away. &#xA0;

These things can happen, and we're sorry about that!. In the event you have received an incorrect item or your order is missing an item, please contact us through our Contact Form and provide the following:. We'll do our best to send out a replacemen

I received the wrong item, what should I do?

Orders

How long will it take to receive my orders?

How much does shipping cost?

How do I track my order?

What payment options do you accept on your website?

Do I need to pay additional customs or duties on my order?

What carriers do you ship with?

I haven't received my order, what should I do?

Can my parcel be redirected to a different address?

My package says delivered, but I didn't received it.

What if my package is late?

Shipping and Delivery

How do I cancel or change my order?

Where can I view my order history?

I'm missing an item, what should I do?

I received a faulty item, what should I do?

What is Nolan Interior's return policy?

How do I make a return?

Where can I locate my order number?

Can I exchange an item for something else?

Do I have to pay for my return?

How soon will I get my refund?

What items are not eligible for returns?

No Return Label? Here's What to Do:

What is your return policy for sending the wrong items to Nolan Interior's warehouse

Return Policy for Self-Issued Labels

Returns & Refunds

What is a Magic Sofa Cover?

How do I choose the right size for a Magic Sofa Cover?

Are your sofa covers water-resistant and suitable for outdoor furniture?

Do you make covers for sectionals?

What is the coverage of these sofa covers?

Can I use the chaise cover on either side of my couch?

Can these covers fit on a leather sectional with electric recliners?

Is the chaise cover L-shaped or rectangular?

Do you offer sample swatches?

Do you have covers that will fit non-removable cushions?

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I received the wrong item, what should I do?Updated 8 days ago