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How to track your order? What to do if you are missing an item or received an incorrect or damaged item?

How do I cancel or change my order?

Do you need to modify the product you ordered, update your shipping address, or cancel your order?. Within one hour of purchase:. After one hour of purchase:. Once the order has been paid for and you've received confirmation, we can't guarantee chang

I received the wrong item, what should I do?

These things can happen, and we're sorry about that!. In the event you have received an incorrect item or your order is missing an item, please contact us through our Contact Form and provide the following:. We'll do our best to send out a replacemen

Where can I view my order history?

To conveniently monitor your orders, we recommend creating an account on our website. Here's how:. Just click here to sign up or login using the same email address you used to place your order, and choose a password. That's it!

I'm missing an item, what should I do?

We understand that mistakes can happen, and we apologise for any inconvenience caused!. If you find that your order is missing an item, please reach out to us via our Contact Form. Kindly provide the following details:. Rest assured, we'll do our utm

I received a faulty item, what should I do?

We sincerely apologize if you've received a faulty item!. To help us assist you promptly, please get in touch via our Contact Form and provide the following details:. If you report a defective item within 14 days of receiving your order, we'll gladly