nolaninterior logo
nolaninterior logo

All articles

Returns & Refunds

Everything you need to know about our return policy and process.

What is Nolan Interior's return policy?

Ordered something that isn't quite right? Not a problem!. United States Return Policy. For Purchases Made Before February 10, 2025:. At Nolan Interior, we prioritize your satisfaction. If you’re not completely happy with your purchase, you may return

How do I make a return?

It's no problem to return your order. You are able to do it all in our Return Portal via our website. Here you can enter your order information and zip code to get the return instructions for your order. *If you're returning your product because it i

Where can I locate my order number?

Finding Your Order Number:. Your order number is a six-digit code starting with #, found in your Order & Shipping Confirmation emails or on your packing slip. Can’t find it? No worries! Just email us at [email protected] using the email addre

Can I exchange an item for something else?

💫 Need an Exchange? We’ve Got You!. If your order isn’t quite right, our Customer Support team is here to help you find the perfect match. Reach out anytime for personalized advice!. If you already know what you’d like to exchange for, simply use ou

Do I have to pay for my return?

Our return fees differ depending on your location:. (Before Feb 20, 2025). United States Returns:. International Returns:. At this time, we only offer return services within the United States. We understand this may be disappointing and apologize for

How soon will I get my refund?

After your item(s) have been returned, please allow 5-10 business days for our team to assess them. Once the assessment is complete, we’ll process your refund and notify you via email. The credit will be automatically applied to your original payment

What items are not eligible for returns?

Items that are ineligible for return include:

No Return Label? Here's What to Do:

If you haven't received a return label, it simply means that your items require additional review. Please be patient, and we'll email you within 1-3 business days once the review is complete. Thank you for your understanding and patience!. If you've

What is your return policy for sending the wrong items to Nolan Interior's warehouse

When you return a product using our return label and it’s the wrong item, here’s what you can expect:. 1. We will keep the returned product in our warehouse for 2 weeks. 2. During this period, we’ll reach out to you to decide how to proceed:. 3. If w

Return Policy for Self-Issued Labels

Returning with Your Own Shipping Label? Here’s What to Expect:

Can I return items from different orders in the same box?

Returning Multiple Orders? Here’s What You Need to Know!. Each order has a unique return label, which helps us match returns to your account. Using one label for multiple orders may result in delays or missing refunds for some items. To ensure smooth