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Returns & Refunds

Everything you need to know about our return policy and process.

What is Nolan Interior's return policy?

Ordered something that isn't quite right? Not a problem!. United States Return Policy. For Purchases Made Before February 10, 2025:. At Nolan Interior, we prioritize your satisfaction. If you’re not completely happy with your purchase, you may return

How do I make a return?

It's no problem to return your order. You are able to do it all in our Return Portal via our website. Here you can enter your order information and zip code to get the return instructions for your order. *If you're returning your product because it i

Where can I locate my order number?

Your order number is the six-digit number starting with a # found in your Order and Shipping Confirmation emails. You can also locate it on your order's packing slip. If you can't find these records, don't worry! Just shoot us an email at support@nol

Can I exchange an item for something else?

If you feel that the product you ordered isn't quite right for you, don't worry! Our Customer Support team is here to assist you in finding the perfect product to suit your lifestyle and needs. Feel free to reach out to us anytime for personalised ad

Do I have to pay for my return?

Our return fees differ depending on your location:. (Before Feb 20, 2025). United States Returns:. International Returns:. At this time, we only offer return services within the United States. We understand this may be disappointing and apologize for

How soon will I get my refund?

After your item(s) have been returned, please allow 5 - 10 business days for our team to assess them. Once assessed, a member of our staff will promptly issue your refund and notify you via email. You can expect the credit to be applied through the o

What items are not eligible for returns?

Items that are ineligible for return include:

No Return Label? Here's What to Do:

If you haven't received a return label, it simply means that your items require additional review. Please be patient, and we'll email you within 1-3 business days once the review is complete. Thank you for your understanding and patience!. If you've

What is your return policy for sending the wrong items to Nolan Interior's warehouse

When you return a product using our return label and it’s the wrong item, here’s what you can expect:. 1. We will keep the returned product in our warehouse for 2 weeks. 2. During this period, we’ll reach out to you to decide how to proceed:. 3. If w

Return Policy for Self-Issued Labels

If you decide to return a product using a shipping label that was not issued by us, here’s what you can expect:

Can I return items from different orders in the same box?

While it might seem simpler to combine items from different orders into one box, our system creates a unique return label for each order, and these labels are how we match returns to your account. If multiple orders are returned using a single label,